Safety, Reporting and Blocking

DOSTUP connects people, but DOSTUP does not guarantee another user, listing, product, service, payment, or transaction. Use your own judgment and take reasonable precautions.

Protect your account

Never share your password, one-time code, or verification code.
Be cautious with links or files sent in messages.
Use a unique password and keep access to your email and device secure.
DOSTUP support will not ask for your password in a conversation.

Before meeting or paying

Review the listing and ask questions before making a decision.
Be cautious when someone creates urgency or asks you to move communication away from DOSTUP.
Do not send money merely because another person promises to reserve an item, home, vehicle, job, or service.
For high-value transactions, consider independent verification and appropriate professional advice.
Meet in a suitable public place when practical and tell someone where you are going.

Jobs and housing

Be cautious of job offers that require upfront payment, financial transfers, or sensitive information before a legitimate hiring process.
Verify housing details and the person's authority to rent or sell before paying.
Do not rely only on photos, messages, or documents supplied by the other party.

Vehicles and marketplace items

Inspect the item and verify important details before completing a transaction.
For a vehicle, consider checking ownership, history, condition, and documentation through appropriate independent sources.
Do not assume that a listing has been inspected or verified by DOSTUP.

Reporting

Use Report listing or Report user when available.
Choose the most accurate reason and provide useful information.
A report does not guarantee a particular outcome or response time.
If you believe there is an immediate danger or a crime, contact the appropriate local authorities.

Blocking

Blocking limits supported interactions between you and that user.
Blocking is not a substitute for contacting emergency services or law enforcement.
You can unblock a user later when that option is available.

If you are unsure about a situation, pause the interaction and seek help before sending money, sharing sensitive information, or meeting.